Frequently Asked Questions

Family Journal is completely private. Only your invited family members can see your content. There are no ads, no data mining, and no public sharing. It's designed for elderly users with simple interfaces and care coordination features that social media doesn't offer.

StoryWorth and similar services focus on capturing life stories through weekly prompts, culminating in a single book. Family Journal is different—it's an ongoing, daily collaborative journal where family members contribute to current memories and events. We strengthen present family connections and creates a living record of daily life that everyone can participate in as well as capturing precious memories.

That's exactly why we built the 'Viewer' role. Your loved one gets a simplified, read-only interface with large text and photos. They can access it through email links without remembering passwords. Many families also set up an iPad that stays open to the journal.

Yes. Family Journal helps in multiple ways: it provides a daily routine, helps trigger memories through photos and stories, and lets families coordinate care privately. The simple, consistent interface reduces confusion and provides familiar structure.

Private reflections are notes only family members (not Viewers) can see. They're perfect for family updates, personal observations, or sensitive topics you want to keep within the family. They appear in a different color so you always know what's private.

Your data is always yours. You can export everything -— all entries, photos, and reflections -— at any time. We provide it in standard formats you can open and save anywhere. If you decide to leave, you take everything with you.

Yes! We provide print-friendly layouts so you can create physical memory books. Many families print monthly compilations to share with elderly members who prefer paper, or create beautiful keepsake albums.

Family Journal keeps everyone connected regardless of distance. Siblings in different states can all contribute to Mom's journal, see updates in real-time, and coordinate care seamlessly. No one feels left out of important family moments.

Only if you choose to. Some families add trusted caregivers as family members to help document patterns and share observations. This is entirely optional and under your control - the journal is private by default.

Photos are automatically optimized for fast loading while preserving print quality. We will also sort by date and location to help organize your memories. Everything stays private to your family.

Yes! Family Journal was designed from the start with mobile in mind and works perfectly on any device. You can even add it to your home screen like a regular app. Many families enjoy updating their journal right from their phones after visits.

There's no limit! Invite as many family members as you want. You can assign them as Members (who can contribute) or additional Viewers (simplified read-only access). Extended family, caregivers, even trusted friends can participate.