Privacy Policy
Last updated: October 2025
Our Commitment
Family Journal is a private memory-keeping service, not a social network. Your family's memories belong to you and stay within your family.
What we do: Protect your content with encryption. Enable account recovery. Provide helpful support when you need it.
What we don't do: Sell your data. Show you ads. Mine your content for AI training. Share your information with third parties.
How Your Data is Protected
- Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access control: Only family members you invite can see your content
- Secure storage: Photos use unguessable URLs with 24-hour expiration
- Authentication: Sign-in required for all access
Like Google Photos, iCloud, or Dropbox, we use server-side encryption. This means we can help you recover your account if needed, but you trust us to protect your data responsibly.
What This Is (and Isn't)
Family Journal is a private memory service. It's designed for families to document their journey together, not for public sharing or social networking.
- Private by design: No public profiles, no followers, no likes, no feeds
- Ad-free forever: We'll never show ads or sell your attention
- Your content is yours: Export anytime, in standard formats
- Invite-only access: You control exactly who can see your family's memories
Information We Collect
When you use Family Journal:
- Account information (name, email)
- Content you create (entries, photos, captions)
- Family member names you add
- Basic usage data to improve the service
When you join the waitlist: Only your email to notify you when we launch.
Your Rights
- Export your data: Download all content in standard formats anytime
- Delete your data: Remove content or close your account completely
- Control access: Decide who sees your family's memories
- No surprises: We'll notify you of any policy changes
Service Providers
We use trusted infrastructure providers to operate Family Journal:
- Supabase: Database and authentication
- Cloudflare: Global network and security
- Vercel: Application hosting
- Resend: Transactional emails
These providers access your data only as needed to provide their services.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us at hello@journal.family